About

Each WALTER Its individually crafted using the traditional techniques and the elemental material: clay. WALTER brings together mindful living and convenience without compromising style.

Every WALTER is made of three ceramic sections - the simple design makes WALTER easy to operate and maintain 

We recommend using the Black Berkey Filtration Element which provides the ultimate in waterborne contamination removal, classifying it as a “Purifier”

Toxins are present in even the best tap water, which is ofter bottled and sold. The production, degradation, and waste of plastic bottles (and filters!) plus the consumption and use of petroleum to make, transport and recycle them, makes bottles water too costly a beverage.

Filtering tap water is good for our bodies and the planet. Filtering with WALTER is even better.

 

PRIMING AND SETTING UP YOUR WALTER

 

RETURN POLICY

ITEMS MAY BE RETURNED FOR EXCHANGE OR REFUND WITHIN 7 DAYS FROM RECEIPT OF GOODS. ALL PRODUCT MUST BE UNUSED (RESALABLE) WITH ALL ORIGINAL PACKAGING TO BE ELIGIBLE FOR RETURN. SHIPPING CHARGES ARE NON-REFUNDABLE. RETURN SHIPPING IS THE RESPONSIBILITY OF THE BUYER AND MUST BE TRACKABLE.

WHAT IF MY PACKAGE WAS DAMAGED DURING SHIPPING?
IF YOUR PACKAGE ARRIVES AND YOUR ITEMS ARE DAMAGED PLEASE NOTIFY US WITHIN 2 DAYS OF RECEIPT TO ARRANGE REPLACEMENT, PLEASE EMAIL A PHOTO OF YOUR DAMAGED ITEM TO WALTER@WALTERFILTER.COM WITH YOUR ORDER NUMBER. WE WILL SEND A REPLACEMENT AS SOON AS WE CAN.

WHAT DO I DO ABOUT A MISSING PACKAGE?
THE BEST WAY TO DEAL WITH A MISSING PACKAGE IS ASK YOUR POSTAL WORKER! THEY TOUCH, SORT AND DELIVER ALL YOUR MAIL AND BECOMING FAMILIAR WITH THEM IS A GREAT THING. SOMETIMES PACKAGES ARE MARKED “DELIVERED” PREMATURELY AND SOMETIMES THEY WILL BE LEFT IN STRANGE PLACES (NEIGHBOR, SIDE DOOR ETC.)
WALTER IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES AND CANNOT OFFER REFUNDS ONCE PROOF OF DELIVERY IS GENERATED. WE ARE NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CONDITIONS LIKE BAD WEATHER, HOLIDAYS, NATURAL DISASTERS AND OTHER SITUATIONS THAT MIGHT HAVE AN EFFECT ON THE MAIL.

email questions to walter@walterfilter.com