Shipping policy

WHAT DO I DO ABOUT A MISSING PACKAGE?
THE BEST WAY TO DEAL WITH A MISSING PACKAGE IS ASK YOUR POSTAL WORKER! THEY TOUCH, SORT AND DELIVER ALL YOUR MAIL AND BECOMING FAMILIAR WITH THEM IS A GREAT THING. SOMETIMES PACKAGES ARE MARKED “DELIVERED” PREMATURELY AND SOMETIMES THEY WILL BE LEFT IN STRANGE PLACES (NEIGHBOR, SIDE DOOR ETC.)
WALTER IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES AND CANNOT OFFER REFUNDS ONCE PROOF OF DELIVERY IS GENERATED. WE ARE NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY CONDITIONS LIKE BAD WEATHER, HOLIDAYS, NATURAL DISASTERS AND OTHER SITUATIONS THAT MIGHT HAVE AN EFFECT ON THE MAIL.